Return Policy

If you ever have the need to return an item and get your refund, that means you're a customer of ours. Which means we owe you a virtual high-five and a thank you! It also means we the product (or products) you purchased didn't live up to your expectations. We place an emphasis on delivering amazing CBD products and customer experiences. That includes making things right that may have gone wrong. 

Our Return Policy

  • If you are not happy with your product for any reason, contact us within 10 days of receiving your product for a no questions asked refund.
  • Refunds are always issued in the amount paid (including if the item was on sale)
  • Refunds might take up to 30 days to be fully processed

What If My Product Is Damaged? 

If you receive a product and it’s damaged or defected, let us know ASAP at sales@hempdispense.com and we’ll be happy to contact the supplier or manufacturer to get your product replaced, initiate an exchange for a different product, or issue you a full refund.

2 Ways To Initiate A Return

  1. Visit our return center to begin your return process
  2. Email your product information to sales@hempdispense.com. Please include the following items:
    • Manufacturers Name
    • Order #
    • Date Received
    • Total Amount Paid
    • Specific details product damaged (this will help improve our shipping processes)

The time it takes for your exchanged product to reach you may vary depending on your location.